THE INTERRELATION OF FACTORS OF EMOTIONAL BEHAVIOR OF A PERSON AND THE RISK OF MEDICAL PROFESSIONALS’ EMOTIONAL BURNOUT OCCURRENCE


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Abstract

The paper proves theoretically and supports empirically the psychological aspects of emotional behavior promoting the prevention and overcoming of emotional burnout syndrome of medical professionals. The professional activities of medical specialists are noted both for a large number of communicative contacts and for the complex specific character of relations with people. Negative consequences of relations with the patients are manifested in the modification of emotional and personal sphere of doctors and frequently cause the professional deformation of a personality, the loss of efficiency of professional activities execution and the high risks of professional errors. This research considers the emotional burnout syndrome as the complex notion: as the dynamic process that develops in time and is characterized by the increasing intensity of its demonstration, and as the structure of emotional-personal symptoms. More than a quarter of selected subset representatives demonstrated the positive dynamics of emotional burnout syndrome development in the formedness of its particular phases. Among the factors of the emotional behavior of medical professionals, the author considers the psychological characteristics of behavior in frustration situations and the strategies of coping behavior in a stressful situation. The author determined the evidential interrelations between the formedness of emotional burnout symptoms and the manifestation of non-constructive coping strategies of “confrontation”, “escape-avoidance” and “distancing”. The inverse relationships are demonstrated between the constructive coping strategies of “positive reappraisal” and “problem-solving planning” and the levels of formedness of particular symptoms of the emotional burnout syndrome. The correlation analysis determined that the indices of the emotional burnout syndrome intensity and extrapunitive and intrapunitive manifestations were connected by the direct correlation dependence while the inverse correlation was manifested between the impunitive methods of frustration behavior and the emotional burnout syndrome intensity. 

About the authors

Irina Vladimirovna Kostakova

Togliatti State University, Togliatti

Author for correspondence.
Email: i.kostakova@tltsu.ru

PhD (Psychology), assistant professor of Chair “Theoretical and applied psychology”

Russian Federation

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